Food solutions company OSI Group’s President and Chief Operating Officer David McDonald sat down for a recent interview where he talked in depth about his long and successful career. When asked to explain OSI Group’s can do commitment, David responds that the goal of all OSI employees is to surpass the expectations of all customer and to remain patient.
OSI’s status as a private company is a benefit when it comes to flexibility in the way it serves its customers. OSI has been able to use its large employee force to expand all around the globe, constantly adding facilities by creating successful relationships with partner organizations. Every time OSI makes a new partnership, it gains valuable knowledge about the business atmosphere, culture and tastes of the region they are working in. David explains that his catalyst for recent success in Chinese expansion has been to establish these long-term relationships he has been talking about.
This is how OSI is able to understand the needs of the Chinese market. The flexibility he talked about earlier is very valuable in this case. OSI has been able to overcome technical issues in the Chinese market by partnering with suppliers, customers and agencies in the government. OSI has been patient throughout the process. The latest facility in China is a true representation of what OSI has invested in China. The company invested a great deal in the creation of this facility. OSI encourages its entrepreneurially inclined employees to innovate by encouraging letting the customers be the inspiration.
OSI employees love helping a client built a new food menu for instance. OSI also makes a point to always learn from its past experiences. This helps to predict how to handle future issues. OSI has a family values commitment that helps it keep its food processing standards at the highest levels. The company is always looking to adapt in a constantly changing business world. Swift change can be necessary to keep ahead in the food business.
David maintains that even after 30 years with OSI Group, he is as passionate as ever. He always strives to come up with the best solutions for customers and this is a constantly evolving pursuit. Because of this, work remains very interesting to David. OSI group is in business for the purpose of helping its customers succeed and this is what the company takes the greatest pride in.
Recent expansions and acquisitions that have happened for OSI Group under David McDonald’s leadership include:
-The acquisition of Baho Food
-The acquisition of Flagship Europe
-The opening of OSI Group’s tenth facility in China
-The purchase of the former Tyson food plant in Chicago
For details: www.crunchbase.com/person/david-mcdonald-7#/entity